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This team challenge addresses a critical issue in business services organizations: inconsistent time sheet submissions by services resources. Time tracking plays a vital role in accurate billing, resource allocation, and operational efficiency. However, consulting staff often deprioritize it, viewing it as tedious or irrelevant. This challenge focuses on building a habit of accurate time tracking by simplifying the process, enhancing clarity, and tying engagement to meaningful rewards and outcomes.
Poor time tracking can lead to unbilled hours, misaligned resources, and weak performance insights. The common barriers—such as unclear expectations, inefficient tools, and cultural resistance—stem from a disconnect between effort and perceived value. Without consistent tracking, organizations lose critical insights into operations, while staff feel burdened by manual processes.
This challenge reframes time tracking as a manageable, valuable habit by addressing these pain points. By integrating user-friendly tools like Produce8 and establishing clear processes documented in knowledge management systems, technicians gain a transparent understanding of expectations. Gamification and recognition further enhance engagement, shifting the perception of time tracking from a chore to a meaningful contribution.
Participants commit to filling out their time sheets daily for four weeks, supported by a combination of self-reporting, clear processes, and gamification. The team will use their time tracking system of record alongside Produce8 to reference their daily timeline for accurate entries, and self-report daily habit building to build accountability. Leaders will foster a supportive culture through clear communication and recognition of consistent effort.
This challenge also emphasizes the importance of well-documented processes, ensuring technicians understand how to log their time, when to submit entries, and the impact of their compliance on the organization.
Ensure Tools Are Ready:
Document and Communicate Expectations:
Host a Kickoff Meeting:
Communicate Metrics and Incentives:
Prepare Leaders and Champions:
Challenge Launch:
Ongoing Support:
Recognition and Evaluation:
Get Set Up: For new users, log into Produce8 and connect it with your daily work tools. This setup will help you measure your activities across different applications, offering a detailed perspective on your work habits.
Collect Baseline Data: Again for newcomers to Produce8, allow the app to observe your typical workday activities for a week. This step is vital as it captures your existing work patterns, which will serve as a reference point for any challenges you track in the app.
Create An Instance of the Challenge: Browse this and other challenges in the app at Produce8 Challenges or on the website at Produce8.
Solving the time tracking issue is a really tough one for business services organizations, but so crucial to the success of any services business. It does not matter if you use real-time time entries for billing, end of day, or are just trying to use time tracking for non-billable reasons like workforce capacity planning, it's simply one of the most important workflows you rely on and need the team to engage on.