Introducing ‘Essential Insights’ - Digital Work Analytics Reporting
Essential Insights provides simple real-time data to employees, managers and owners in knowledge-based industries to empower them to have better workdays
What Is 'Essential' Reporting?
The modern workplace is increasingly digital, making it essential for businesses to understand how employees interact with technology, manage their time, and collaborate. Digital Work Analytics reporting offers organizations the tools to:
- optimize workday efficiency
- foster employee well-being, and
- make data-driven decisions.
Essential Insights brings clarity to these areas, offering detailed, anonymized reports that enable data-driven decisions - all while being very simple to implement and to use/understand.
Everything At-A-Glance
Essential Insights summary report is available at any time and downloadable as a dashboard view. Within the summary there are ten main areas of focus within the report. Click on each to learn more.
Digital Working Hours
Helps you understand the length of your working day based on interactions with your followed desktop & web apps. The report shows: - Average employee hours worked (per day, per week, etc.) - Trending (is the team working more, less) - Hours worked below or above the expected hours (burnout risk)
Focus Score
The percentage of time on focused sessions over your digital workday compared to your average. The report shows: - Average Focus Score (0-100) - Average Number of Context Switches - Average Digital Intensity Score (0-100 = Percentage of the day spent online viewing subscribed apps)
Employee Sentiment
Employees are asked at the start of each day how they are feeling & give a score from 1 to 5 and can add a short comment. These sentiment insights are anonymously combined to show: - # of employees who entered their sentiment - Ave. Employee Sentiment Score (scores from a LOW of 1 to a HIGH of 5) - How many responses have increased or decreased (by %)
Scheduled Time in Meetings
Individuals, departments or organizations can track their overall time in Internal, External or Focus Time meetings (daily, weekly or monthly). A cost per individual in the meetings can be set to give an estimate of the overall cost of time spent in meetings.
Time in Calls
How much time is spent on calls VS the time spent doing other work. You may be trying to minimize or maximize these metrics depending on roles being looked at.
Time in Applications
Time in Apps can help give a sense of how much time each day was spent interacting with your tech (on desktop or web apps) VS working offline or taking breaks. It aids in understanding factors like burnout.
Application Interactions
The frequency of shifting from one application to another (context switching) can be measured. Identify trends may show that better workflows could help individual efficiency or that multiple applications are being used when perhaps a different single application would be more effective.
Top Newly Discovered Applications
Determine what new applications your team has installed and how significant their usage has been. Report shows which Apps have been installed on desktops & devices and how many users are using each discovered App. Discovert of Apps that were not authorized should be investigated.
Time in Application Categories
Assigns all Apps in use into categories namely A.I., Calendar, Communication, Design, Development, Documentation, Email, Marketing, Planning, Productivity, Sales, Sales Productivity Apps & ‘Other’. The report shows the # of Apps in each category, their total usage time & whether that usage has increased or decreased.
Team Metrics
Allows executives to compare & contrast working patterns and trends between different teams or divisions within a company. It allows you to easily compare business data in a single view (by Department). Analysis of this comprehensive view allows you to discern patterns & then ask questions such as: - Which department is working the longest/least? - Which employees are happiest (employee sentiment)? - Is one team more focused than the others?
What Are Digital Work Analytics?
Digital Work Analytics (DWA) provide you with a easy-to-understand view into the dynamics of knowledge work. Our Essential Insights reporting is categorized into 4 main classes:
Quality of Worklife Reporting
This class focuses on understanding the employee work-life balance, productivity, and sentiment. These reports give employees tools to set goals for better workdays, managers insights into departmental trends, and organizations benchmarks for improving workplace efficiency and well-being.
Collaboration Time Reporting
Collaboration is essential, but inefficient meeting and call practices can drain productivity. This reporting class examines time spent in communication. These reports help organizations streamline collaboration, reduce wasted time and enable more productive communication strategies.
App Discovery & Usage Reporting
Understanding how employees interact with software is crucial for managing IT investments and minimizing risks. These reports empower organizations to make informed decisions about software investments, training and IT governance.
Team Reporting
This class aggregates metrics across departments and regions, enabling comparative analysis. This class helps organizations assess team dynamics, monitor regional or departmental trends and align resources with strategic goals.
Unlock Great Workdays
Thinking Essential Insights is just what you need to bring clarity to your team? Get in touch with us - we love to help employees, managers & organizations learn more about their working life!
Attention Managed Service Providers!
Are you a Managed Service Provider (MSP) providing IT expertise & advice to your clients? If so, Digital Work Analytics is your next logical step as a trusted business advisor - giving your customers Essential Insights into how their teams are using the applications you already recommend, install, monitor and manage for them.
